Welcome to the inploi website and our applications. For purposes of this document inploi and Quomodo Limited (the legal entity operating as inploi) shall be read to be one and the same.
This document (together with the documents referred to in it) tells you the terms on which we provide our Services (as defined below).
inploi operates an online platform to connect businesses seeking workers ("Clients") with individuals looking for work ("Workers") – collectively referred to as "Users". The platform has two core functions (each a "Service" and together the "Services"), described broadly as follows:
(a) "Short-term jobs" a service to connect Clients with Workers who are looking for work on a short term, freelance basis; and
(b) "part-time & full-time jobs", a service to connect Clients with Workers who are looking for longer term/full-time employment.
With both services, Clients enter into a direct contract with Workers in relation to the task(s) to be performed. inploi and its affiliates are not a party to that contract and are not responsible if a Client, or Worker does not do what they promise. Furthermore, inploi and its affiliates are not responsible for the tax liabilities of Clients, or Workers: each User must make his own arrangements to pay any income tax, national insurance or other relevant taxes due.
These terms and conditions cover both Services. Term [4.1] applies only to Short-term jobs. Term [4.2] applies only to part-time & full-time jobs.
The Services are platforms for enabling connections between Clients and Workers. Clients and Workers together are referred to in these Terms of Services as "Users." In consideration for providing the Service, we receive a fee from the Client. The service is free for Workers.
inploi does not take part in the interaction between Users in relation to the Services and is not responsible for the performance of contracts by Users. inploi has no control over the relationship between Clients and Workers, the behaviour of Users or any other aspect whatsoever relating to the work carried out by Workers, or of any ratings provided by Users in respect of each other. inploi gives no assurances about the suitability, reliability, timeliness, or accuracy of the work requested by Clients and provided by Workers identified through the Services whether in public, private, or offline interactions.
Clients and Workers may be subject to a vetting process before they can register and during their use of the Services, including but not limited to a verification of identity and a comprehensive criminal background check, using third party services as appropriate. Users hereby give consent to the Company to conduct background checks and document verification checks at its own discretion.
Although inploi may perform background checks on Users, as outlined in more detail above, inploi cannot confirm that each User is who they claim to be and therefore, inploi cannot and does not assume any responsibility for the accuracy or reliability of identity or background check information. Furthermore, inploi does not verify the background information which Users list about themselves on the site, or the authenticity of the documents they provide. In particular, inploi does not verify Workers' educational qualifications, prior work history or other claims that they may make about their skills and experience on the site.
When interacting with other Users on the Services or in real life you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you do not know, for example, by arranging to meet each other at safe times of the day, in public locations. inploi will not be liable for any false or misleading statements made by Users of the Services.
By accepting work through the Services, Workers represent that they are eligible to work in the UK or have the requisite permissions to undertake the work that they agree to do. Workers are required by law to produce to Clients documentary evidence as proof of identity and/or in order to support their eligibility to work in the UK. Workers may also be required to provide a National Insurance number.
Users of the Short-term jobs service contract directly with other Users. inploi will not be a party to any such contracts and is not responsible for the performance of such contracts by Users.
Users of the Services will be required to provide their credit card or bank account details to inploi and the Payment Services Provider retained by the Company (the "PSP").
Arrangements are agreed upon between Clients and Workers in the following way:
Clients will further be required to pay for access to the service if their level of usage of the services falls within one of the paid packages, as determined by inploi's pricing policy as ammended from time to time.
Users of the part-time & full-time jobs Services contract directly with other Users. inploi will not be a party to any such contracts and is not responsible for the performance of such contracts by Users.
Clients may be required to provide their credit card and/or bank account details to inploi and the Payment Services Provider retained by Company (the "PSP") if their level of usage of the services falls within one of the paid for packages, as determined by inploi's pricing policy as ammended from time to time.
Arrangements are agreed upon between Clients and Workers in the following way:
Client pay for access to the inploi services via a subscription payment. This is billed monthly, and Clients have the option of contracting for either a monthly rolling subscription, or for an annual subscription. The subscription fees chargeable are detailed on the pricing page, available here.
a) Monthly subscriptions: clients will have access to enhanced services (as detailed on the pricing page) from such time as they have paid for access. This payment shall recur and be deducted automatically every month until the Client expressly unsubscribes from the services.
b) Annual Subscriptions: clients will have access to enhanced services (as detailed on the pricing page) from such time as they have paid for access. Upon selecting an annual subscription the Client will be liable to pay for the services for a period of not less than one full year. This payment shall be deducted monthly at a discounted rate to the monthly subscriptions. After the first year payment shall recur on a rolling basis every month until the Client expressly unsubscribes from the services.
inploi reserves the right (but not the obligation) to, at its sole discretion, (i) place on hold any Work Payment and out of pocket expenses, or (ii) refund, provide credits or arrange for the PSP to do so.
Short-term job Service Fees and part-time & full-time jobs Service Fees (together "Service Fees") must be paid through the Service. Users of the Services will be liable for any taxes (including VAT, if applicable) required to be paid on the Services provided under the Agreement (other than taxes on the Company's income).
The PSP is a third party, currently Stripe LLC and Valitor hf. We are not a provider or reseller of the PSP and in order for Workers to receive payments through the PSP, each Worker must enter into Terms of Services (the "ToS") with the PSP; these terms are available here. By accepting our Terms of Service, each Worker confirms: (a) that they have downloaded or printed and read the ToS, and (b) that they have reviewed and accept the ToS subject to the amendments described below. The ToS represent the terms of the PSP and are not the terms of inploi. inploi gives no assurance as to the suitability or appropriateness of the ToS for Users and Users should read them carefully.
The Services are only platforms for connecting Users. Because inploi is not involved in the actual contract between Users, if you have a dispute with one or more Users, you release inploi from any and all claims, liabilities and losses of every kind and nature, known and unknown in any way connected with such disputes. inploi expressly disclaims any liability that may arise between Users of its Service.
The Services may from time to time contain profiles, email systems, blogs, message boards, applications, job postings, chat areas, news groups, forums, communities and/or other message or communication facilities ("Public Areas") that allow Users to communicate with other Users. You may only use such community areas to send and receive messages and materials that are relevant and proper to the applicable forum. Without limitation, while using the Service, you may not:
You understand that all submissions made to Public Areas will be public, and that you will be publicly identified by your name or login identification when communicating in Public Areas and inploi will not be responsible for the action of any Users with respect to any information or materials posted in Public Areas.
While certain parts of the Services are accessible by everyone, in order to use the Services provided you must register and create an account (an "Account") on the platform. You are responsible for maintaining the confidentiality of any log-in and password details provided by you or given to you by inploi for accessing the Services. You are solely and fully responsible for all activities that occur under your password or account, even if not authorised by you. inploi has no control over the use of any User's account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorised party may be using your password or account or you suspect any other breach of security in respect of your account, you must contact inploi immediately. By providing your mobile phone number and using the Services, you hereby affirmatively consent to inploi's use of your mobile phone number for calls and texts only where inploi thinks it reasonably necessary. inploi will not assess any charges for calls or texts, but standard message charges or other charges from your wireless carrier may apply. You may opt out of receiving messages from us by modifying your notification settings in the settings section of your Account or emailing email@example.com
inploi may terminate or suspend your right to use the Services at any time if, in its opinion, you have failed to comply with any provision of this Agreement, if any details you have provided to us turn out to be false, or if we believe it is necessary to do so in order to protect other Users and/or for the security of the Services, by providing you with written or email notice of such termination, and termination will be effective immediately upon delivery of such notice. If inploi terminates or suspends your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, inploi reserves the right to take appropriate legal action. You may terminate this Agreement at any time by ceasing all use of the Services. All parts of these Terms of Service, which by their very nature should survive the expiration or termination of this Agreement, shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this Agreement.
"Your Information" is defined as any information and materials you provide to inploi or other Users in connection with your registration for and use of the Services, including without limitation that information posted or transmitted for use in Public Areas. You are solely responsible for Your Information, and we act merely as a passive conduit for your online distribution and publication of Your Information. The information and materials described in this Section, as provided by each User, is collectively referred to herein as "User-Generated Content." You hereby confirm to inploi that Your Information (a) will not be false, inaccurate, incomplete or misleading; (b) will not be fraudulent or involve the sale of counterfeit or stolen items; (c) will not infringe any third party's copyright, patent, trademark, trade secret or other intellectual property right or rights of publicity or privacy; (d) will not violate any law or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) will not be defamatory, libelous, unlawfully threatening, or unlawfully harassing; (f) will not be obscene or contain pornography or be harmful to minors; (g) will not contain any viruses, Trojan Horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (h) will not create liability for inploi or cause inploi to lose (in whole or in part) the services of its ISPs or other partners or suppliers, for instance by posting illegal photos or other content or altering profile information to create a denial of service from a third party.
The Services host User-Generated Content relating to reviews of specific Workers and Clients. Such reviews are opinions of Users and not the opinion of inploi, have not been verified or approved by inploi and each Client should undertake their own research to be satisfied that a specific Worker is the right person for any work to be performed. You agree that inploi is not liable for any User-Generated Content.
You hereby grant inploi a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to exercise all copyright, publicity rights, and any other rights you have in Your Information, in any media now known or not currently known in order to perform and improve upon the Services. Each User who provides to inploi any videotape, film, recording, photograph, voice, or all related instrumental, musical or other sound effects, as part of their use of the Services, hereby irrevocably grants to inploi the non-exclusive, fully-paid, royalty-free, transferable, sub licensable, worldwide, unrestricted, and perpetual right to:
Users do not have authority to enter into written or oral - whether implied or express - contracts on behalf of inploi. Users acknowledge that inploi does not, in any way, supervise, direct, or control a Worker's work or works performed in any manner. inploi does not set a Worker's work hours or location of work. inploi will not provide any equipment, labour or materials needed for a particular work. As such, inploi will not be liable form any obligations of the Client arising under relevant employment or labour laws.
As inploi has no control over the relationship between Clients and Workers, each User assumes all liability for proper classification of Workers (who may be independent contractors or employees, as appropriate) based on applicable legal guidelines. In particular, inploi gives no representation or warranty that a Worker engaged through the Short-term job service will be classified as an independent contractor and not an employee under relevant legal guidelines.
As such, inploi will not be liable for any tax or withholding, including but not limited to National Insurance, employer's liability, social security, PAYE or other payroll withholding tax in connection with a Client's use of a Worker's services (or the misclassification of a Worker as an independent contractor or employee).
Clients agree to indemnify inploi and its affiliates from any and all claims, liabilities and reasonable costs arising from or in connection with:
All intellectual property rights pertaining to any content on the Services (including text, graphics, software, photographs and other images, videos, sound, trade marks and logos) are owned by us or our licensors (and Users may be licensors if they have provided the content concerned). We give you a non-exclusive license to use and access the Services and its content solely for your own personal use, provided that you shall not: copy or make any part of the Services or its content available for access or use by any other person, except as expressly permitted by these terms or otherwise expressly authorised by us.
Except to the extent expressly set out in these terms, you are not being given any rights in respect of any intellectual property rights owned by inploi or its licensors and you acknowledge that you do not acquire any ownership of, or other rights in relation to, any such intellectual property rights by downloading any content from the Service. The service marks and trademarks of inploi, including without limitation inploi and the inploi logos are service marks owned by inploi. Any other trademarks, service marks, logos and/or trade names appearing via the Services are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.
inploi respects the intellectual property of others, and expects Users to do the same. If you believe, in good faith, that any materials provided on or in connection with the Services infringe upon your copyright or other intellectual property right, please send the following information to firstname.lastname@example.org, with the subject "Copyright infringement claim":
You acknowledge that Confidential Information (as hereinafter defined) is a valuable, special and unique asset of inploi and agree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than disclosure to your authorised employees and agents who are bound to maintain the confidentiality of Confidential Information. You shall promptly notify inploi in writing of any circumstances that may constitute unauthorised disclosure, transfer, or use of Confidential Information. You shall use best efforts to protect Confidential Information from unauthorised disclosure, transfer or use. You shall return all originals and any copies of any and all materials containing Confidential Information to inploi upon termination of this Agreement for any reason whatsoever. The term "Confidential Information" shall mean any and all of inploi's trade secrets, confidential and proprietary information and all other information and data of inploi that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances or other business information disclosed directly or indirectly in writing, orally or by drawings or observation.
We will use all reasonable endeavours to ensure that the Services are available for use for as much of the time as possible, but we do not guarantee that it will be available all of the time and, in particular, it may be unavailable from time to time due to scheduled maintenance or upgrades or for reasons outside our control (such as failures of internet access). We do not give or enter into any condition, warranty or other term to the effect that the Service:
Except as expressly set out in these terms, no implied conditions, warranties or other terms, including any implied term relating to satisfactory quality or fitness for purpose, will apply to the Services or to any service provided by us via the Service. We shall not be liable to you for any loss of profits, goodwill or other intangible losses (even if inploi has been advised of the possibility of such damages) or for any indirect, special or consequential loss or damage, whether such loss or liability arises due to negligence, breach of contract, misrepresentation or for any other reason. The foregoing will not affect any statutory rights that you may have as a consumer through your use of the Service. Nothing in this agreement shall in anyway limit or exclude inploi's liability for negligence, causing death or personal injury or for fraudulent misrepresentation or for anything, which may not be legally excluded or limited. inploi does not review User work postings or other comments or content, and is not involved in any transactions carried out directly between Users.
inploi reserves the right, where deemed necessary, to access your account in order to modify any information determined not to be in line with these terms and conditions or spirit of the service. This includes, but is not limited to, editing contact numbers and addresses intended to remove users from the inploi ecosystem and altering inappropriate profile pictures. From time to time it may be necessary for company representatives to access user's accounts in order to enhance their experience of the services. The purpose of this may include but is not limited to altering the format of job posts, correcting spelling errors, and/or inputting ommitted information. Communications between users via inChat may also be monitored in order to provide oversight.
inploi is not responsible for and shall have no liability in relation to any works or other dealings that are facilitated by Users using our Services. Any disputes in relation to any works or dealings with Clients or Workers should be raised and resolved directly with the Client or Worker concerned. If you have a dispute with any Users whilst using the Service, you agree to release us from all claims, demands and damages of every nature, known and unknown, arising from or in any way connected with such disputes.
You hereby agree to indemnify inploi, its directors, officers, employees, agents, subsidiaries, affiliates, and its partners in promotions, sweepstakes, or contests from and against any and all claims, losses, liabilities, judgments and reasonable costs, including legal fees and costs, incurred in connection with (i) your use or inability to use the Service, or (ii) any content submitted by you or using your account to the Services, including, but not limited to the extent such content may infringe on the intellectual rights of a third party or otherwise be illegal or unlawful. inploi reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the written consent of inploi.
These Terms of Services and your use of the Services shall be governed by English law. You agree that any dispute between you and us regarding these Terms of Service or the Services will only be dealt with by the English courts, provided that, if you live in a part of the United Kingdom other than England, the applicable law of that part of the United Kingdom will govern and any dispute will only be dealt with by the courts there. Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.
Failure by inploi to enforce any provision(s) of this Agreement will not be construed as a waiver of any provision or right. This Agreement constitutes the entire agreement between you and inploi with respect to its subject matter. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will be enforced to the fullest extent possible, and the remaining provisions will remain in full force and effect. This Agreement will inure to the benefit of inploi, its successors and assigns.
If you have any questions about these Terms of Services or about the Service, please contact us by email at email@example.com or by post to 30 City Road, London, EC1Y 2AB.
The Company collects and processes the following personal information about you only if you voluntarily choose to share such information with the Company:
When you visit and interact with the website and applications, inploi and/or third parties with whom inploi has contracted to provide services to inploi may automatically collect your Internet Protocol Address ("IP Address"), which is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the website, along with the time(s) of your visit(s) and the page(s) that you visited. We use IP Addresses to monitor the regions from which Users navigate the website and for fraud prevention purposes.
inploi uses the personal information that you provide to us for the following purposes:
Although we ensure that our third-party agents ("Agents") receiving your information are bound by privacy restrictions at least as restrictive as those set forth in this policy, inploi is not responsible for any issues that may arise regarding the Privacy Policies of any of its affiliates or advertisers. When you visit the website or access the inploi application, the Company may automatically collect additional information about you, such as the type of internet browser or mobile device you use, as well as any website from which you have come to the website or application. You cannot be identified based on this information and we use it for analysis purposes to:
The Company uses data at User level to sell services to Users who express an interest in these services, through a poll for example, or to Users who can be presumed to have an interest based on browsing habits. inploi may use your phone number to call or text you in order to provide the Service or facilitate the fulfilment of shifts/jobs (for instance where we think necessary because a work-seeker or a work provider cancels a posting or more information is required in order for a user to complete a shift/accept a job). If you would like more information about our policy, or to opt out, please email firstname.lastname@example.org.
When you visit websites on the Internet, your browser may automatically transmit information to the websites you visit throughout every visit. Like many websites, we may use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We may utilise persistent cookies that only the Company can read and use, to save your login information for future logins to the Service, to assist in processing items in your shopping basket, to hold session information and to track user preferences. We may utilise session ID cookies to enable certain features of the Service, to better understand how you interact with the website and to monitor aggregate usage by our users and web traffic routing on the Service, to track the number of entries in Company promotions, sweepstakes and contests and to identify visited areas of the website and Service. Unlike persistent cookies, session cookies are deleted from your computer when you log out from the website and Service and then close your browser. The cookies that we use on our website are set out below:
Google analytics cookies are used in order to collect information about how visitors use our website. All data collected via this cookie is anonymous and non user specific. Information includes the number of visitors to the site, where the visitors have come from and which pages they have viewed. This information is important, as it helps us to improve the performance of our website and monitor our visitor levels. The _utma and _utmb cookies expire after a maximum period of 2 years, unless cookies are cleared before this date. The _utmc cookie is no longer set and the _utmz cookie expires after 6 months, or less if cookies are cleared prior to this date.
You may opt out of receiving communications from us and our partners, remove your information from our database and choose to not receive future communications unrelated to the Service. During registration, you choose whether to receive correspondence from either the Company or its partners and whether you want to participate in a variety of Company programmes (by checking or unchecking the relevant box). This information remains on your Profile where you can, at any point, easily edit it to indicate that you have changed your mind. After logging in, navigate to "settings" and then to "notification settings" in order to select the communications that you would like to receive. You can adjust your notification preferences here. We may occasionally contact you with information about special events, sales, activities, promotions, contests, submission opportunities and programmes. You always have the option to ask the Company not to contact you with this information again. If you receive unsolicited email from a Company-related domain, having already opted-out, please contact us at email@example.com.
Your inploi account is password-protected so that only you and authorised Company staff have access to your account information. In order to maintain this protection, please do not give your password to anyone. If someone represents to you they are Company staff and asks for any personal account information, including your password, check their URL. If it any communication is not from an @inploi.me address, they are not. Also, if you share a computer or use a public computer, you should sign out of your inploi account and close the browser window before someone else logs in. This will help protect your information entered on public terminals from disclosure to third parties. Only certain authorised Company staff can access personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, the Company cannot guarantee the security of any information you transmit to us, and would like to remind you that whilst we endeavor at all times to maintain the security of all information, you are doing so at your own risk.
From time to time it may be necessary for company representatives to access user's accounts in order to enhance their experience of the services. The purpose of this may include but is not limited to altering the format of job posts, correcting spelling errors, removing inappropriate images or inputting ommitted information. Communications between users via inChat may also be monitored in order to provide oversight. Your payment details are not stored by inploi and no company representatives will have access to these.
When you submit information to the Company, it is collected, processed and maintained solely by us or by third-party agents who are bound by privacy restrictions at least as restrictive as those set forth in this policy. We may allow, with your consent, carefully selected third parties to send you information directly which you may find useful regarding their products and services. Some inploi content may be "sponsored by" or "presented by" other companies. inploi may share aggregated, anonymous data collected via the website, applications, or via email surveys with third parties. This information is not linked to specific users. The Company may disclose Personal Information from both private and public areas of this website at our discretion, if required by law or by a court order, or if we are given reason to believe, based on our sole discretion, that someone is causing injury to or interference with the rights of Users, the general public or the Company. Finally, in the event that the Company undergoes a re-organisation or is sold to a third party, the Company reserves the right to transfer, sell and/or distribute all information collected through the Service to an affiliate, subsidiary, or third party.
You have a legal right under the Data Protection Act 1998 to a copy of all the personal information about you held by us. Upon request, we will provide you with a copy of this information, if necessary subject to a fee not exceeding the prescribed fee permitted by law. You also have a right to correct any errors in any information we hold about you. To update your personal info, click on your profile where you will be able to view, update and correct your account information. You may edit your account information at any time. So that we can protect the integrity of sensitive data, there may be certain pieces of information that you cannot alter yourself. Please contact us at firstname.lastname@example.org to find out how to change information you cannot access through your account. Our databases automatically update any Personal Information you edit in your profile, or that you request we edit. Information transmitted through boards, chats, polls or through any other means remains in our databases and becomes the property of the Company upon submission.
Information that you submit via the website or application may be transferred to countries outside the European Economic Area ("EEA"). For example, this may happen if one or more of our servers is located in a country outside the EEA or one of our service providers is located in a country outside the EEA. If you make contact with any User featured on the website, your details may be transferred outside the EEA. If we transfer your details outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected. By submitting information via the website or application, you agree to this storing, processing and transfer. In addition, if you use our Services whilst you are outside the EEA, you information may be transferred outside the EEA in order to provide you with those Services.
If you have technical problems, questions or other issues related to your use of the service, website or application, please click the link Contact Us, on the website or in the mobile application. You can also contact us at email@example.com. The Company's staff will respond to all requests sent through email from Users interested in knowing more about what personal information is stored on the Company's database, or if they want their personal information nullified, or have additional questions regarding privacy.
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you may contact us at firstname.lastname@example.org.
We have this policy because we're legally required to do so, but the bottom line is we're committed to doing good, and to making this a happy, forward thinking, safe community. If at any time you feel annoyed, or as though your privacy is being violated in any way please tell us – we care, are responsive, and are eager to engage.
If you are a candidate, please visit our Candidate FAQ page to find out more.