Waiting staff Required at Illycaffe in London
lllyCaffè on Regent Street are looking for committed, passionate and enthusiastic people to join their team.
We are looking for exceptional Baristas & Waiters to make delicious coffees and give a great experience to our wonderful customers. Passion for coffee is a must as well as drive to establish lasting relationships with our store's regular customers.
- To greet customers, direct them to tables and thank them as they leave.
- Present menus, upsell extra items, take orders, entering all orders on the duplicate check book and presenting the relevant copies to the bar or kitchen.
- To serve the customers with food and drink and clear tables when finished, always asking if the customer would like any other items.
- To check and present bills on request and to ensure that payment is made by all customers.
- To ensure that tables and chairs are clean and that condiments are clean and full at all times.
- To have complete knowledge of the prices, preparation, presentation and service of all menu items including daily specials.
- To handle customer complaints without entering into argument and to report the complaint immediately to the Manager.